Makro Online Shopping Should be Shut Down

<p> Ordered 9 items (all in stock according to site) on 4 April for delivery (2 to 5 working days according to site). Despite three days of continuous phone calls (most of which get cut off) I am still waiting for delivery and now am informed that three items are not in stock!! No-one can tell me what will happen either - automatic refund? Who knows - apparently I must just wait until store contacts me at some stage in the future. They took my R 14 000 willingly 11 days ago!!! Worst internet shopping experience ever - should be shut down to protect consumers. Never seen such incompetence.</p>