Makro Online Shopping is a disaster

Item: Makro
Rating: 1
Author: Shazell P

Do not deal with Makro online services they do not know what they are doing there. Been a customer for years and I really don’t have issues with the Makro store I use in Meadowdale but obviously during the pandemic I tried online. Let’s just say I’d rather take the risk and shop at the store. What’s really said is I complained and no one got back to me and I see they don’t bother responding to the bad reviews here so they must be making a lot of money.

Helpful (0)

Replies (1)

Makro's replyOfficial

13 May 2020, 08:26

Good day Shazell,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply13 May 2020, 08:26

Official