Makro online shopping disaster, never again!

Bought a fridge/freezer on makro online on 29/01/2020. Followed up by e-mail on 10/02/2020 with online support with no response, called online support on 10/02/2020 who could not assist. Followed up again on 13/02/2020 with online support. At second try get some sort of help. They do not have stock! Went personally to Makro Wonderboom where they say my order lies. Not very helpful or willing to try to be helpful. Went personally to Makro Silverlakes. They tried their best to get hold of Wonderboom and arrange with them to deliver us another similar fridge/freezer of the same size the next day. In meantime keep up following up via email with support centre. No stock. Wait for stock. It is 17/02/2020. Still no fridge. Went to Silverlakes again today for help with attorney. Again promise for delivery tomorrow. Bottom line: Stay away from Makro online shopping!