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Pieter P
1 reviews | Active since Sept 2010
18 Feb 2025, 07:51
Makro online shopping
We bought items online from Makro on 2 different occasions. 5 weeks later the items still have not been delivered on the one order. The other order was wrongly delivered and 5 weeks later we are still waiting for the correct items. Numerous phone calls to the customer care lines as well as emails have just been ignored. Every time we call them their reply is that it has been escalated. Worst service ever.
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Pieter P's updateReviewer Update
18 Mar 2025, 11:29You have refunded me on the one order for the wrong size shoes delivered MAK***. The problem is that the sparkling waters (20 X 6pack 500ml) still have not been delivered or refunded. It is unacceptable to wait almost 2 months for this issue to be resolved.
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Pieter P's update18 Mar 2025, 11:29
Reviewer Update
You have refunded me on the one order for the wrong size shoes delivered MAK***. The problem is that the sparkling waters (20 X 6pack 500ml) still have not been delivered or refunded. It is unacceptable to wait almost 2 months for this issue to be resolved.