LN
Letoya N
1 reviews | Active since Jun 2019
02 Jun 2019, 00:55
Makro Online shopping
I repeat do not use Makro Online shopping, do so at own risk. i ordered a study chair on the 6th of May. Got an email that the item has been dispatched to "Courier's " 3 days after order. I still have not recieved my order after numerous calls to their call center's. And worse they will not even tell you what the courier company is . All im told is that it is with the courier company, been 3 weeks going to a month imagine. Im totally disappointed by Makro service . Never ordering again.
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Makro's replyOfficial
02 Jun 2019, 13:41Good day Letoya,
Thank you for bringing this to our attention.
Please accept our humblest apology for not providing you with the correct information in terms of the courier's name and the waybill number.
Kindly be advised that we are unable to track this for you as our couriers do not work on weekends, therefore we will only be able to do an exhaustive follow-up and provide feedback on Monday.
Thank you for giving us the opportunity to resolve this for you.
Warm regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
Please accept our humblest apology for not providing you with the correct information in terms of the courier's name and the waybill number.
Kindly be advised that we are unable to track this for you as our couriers do not work on weekends, therefore we will only be able to do an exhaustive follow-up and provide feedback on Monday.
Thank you for giving us the opportunity to resolve this for you.
Warm regards
Makro Hellopeter Team
Makro's reply02 Jun 2019, 13:41
Official
Good day Letoya,
Thank you for bringing this to our attention.
Please accept our humblest apology for not providing you with the correct information in terms of the courier's name and the waybill number.
Kindly be advised that we are unable to track this for you as our couriers do not work on weekends, therefore we will only be able to do an exhaustive follow-up and provide feedback on Monday.
Thank you for giving us the opportunity to resolve this for you.
Warm regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
Please accept our humblest apology for not providing you with the correct information in terms of the courier's name and the waybill number.
Kindly be advised that we are unable to track this for you as our couriers do not work on weekends, therefore we will only be able to do an exhaustive follow-up and provide feedback on Monday.
Thank you for giving us the opportunity to resolve this for you.
Warm regards
Makro Hellopeter Team