WV
Wouter V
1 reviews | Active since Feb 2019
01 Feb 2019, 11:46
Makro Online Shopping
Terrible experience with my online shopping. The problem started 24 November 2018 and it is now 1 February 2019 and I still did not receive my goods. I made payments. Nobody takes responsibility. Nobody has the authority to do something. Every time you call you speak to a new person and then you are directed to another number or email address.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
01 Feb 2019, 12:57 Good day
Thank you for your response, we will be in contact with you shortly.
Apologies for any inconvenience caused.
Thank you for your response, we will be in contact with you shortly.
Apologies for any inconvenience caused.
Makro's reply01 Feb 2019, 12:57
Official
Good day
Thank you for your response, we will be in contact with you shortly.
Apologies for any inconvenience caused.
Thank you for your response, we will be in contact with you shortly.
Apologies for any inconvenience caused.
WV
Wouter V's updateReviewer Update
01 Feb 2019, 15:22I did receive an email after your reply. I tried calling the number on the email - number does not work. The reaction in the email does not address my problem - it does not even mention my problem. The lady who wrote that email does not have any information to solve the problem.
I now even tried calling the call center, but without success. Nobody answers or the line just go dead after about 3 minutes that I hold the line.
Regards
WV
Wouter V's update01 Feb 2019, 15:22
Reviewer Update
I did receive an email after your reply. I tried calling the number on the email - number does not work. The reaction in the email does not address my problem - it does not even mention my problem. The lady who wrote that email does not have any information to solve the problem.
I now even tried calling the call center, but without success. Nobody answers or the line just go dead after about 3 minutes that I hold the line.
Regards