BM
Boitumelo M
1 reviews | Active since Jul 2010
17 Apr 2019, 10:59
Makro online shop is bad
I ordered a microwave online on 29 March 2019 and expected collection was 09 April 2019. I am still waiting for my order. noone calls me for an update until I call in. I get different reasons for my delayed order everytime I call. I am not sure how long this run around will take until my issue is resolved. I do not recommend Makro online shopping because it has failed me. I feel, i am not getting the help I need because everytime I call I do not get help.
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Makro's replyOfficial
17 Apr 2019, 11:39Good Day Boitumelo,
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concreate feedback and communication is what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
Again we do apologize.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concreate feedback and communication is what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
Again we do apologize.
Kind Regards,
Makro Hellopeter Team
Makro's reply17 Apr 2019, 11:39
Official
Good Day Boitumelo,
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concreate feedback and communication is what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
Again we do apologize.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concreate feedback and communication is what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
Again we do apologize.
Kind Regards,
Makro Hellopeter Team