Makro Online Shocking
<p>Absolutely shocking service from the Makro online department. How do you even run a business like this. I have been messed around for 3 weeks regarding delivery and refunds to the point that i am sitting in the reception at Makro and being told by the manager Lerato that im just gonna have to wait because apparently customer service is not important here. Makro SA big on life? More like big on dissapointing customers.</p>
Thank you for taking the time to raise your dissatisfaction. We acknowledge that this may have caused frustration and inconvenience to you and would like to offer our apologies.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously.
I believe you have received your order and the refund for delivery .
We hope you will have only positive shopping experiences at Makro in future.
Regards
Mmule Moropa
Thank you for taking the time to raise your dissatisfaction. We acknowledge that this may have caused frustration and inconvenience to you and would like to offer our apologies.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously.
I believe you have received your order and the refund for delivery .
We hope you will have only positive shopping experiences at Makro in future.
Regards
Mmule Moropa