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VM
Velma M

1 reviews | Active since Aug 2022

06 Dec 2022, 21:45

Makro online services is USELESS

Makro online is so useless!! Worst part they don't even answer their phones to at least explain the cause of their delays!!!! I'm on day 10 today but you promised to deliver in 2 to 5 days!!! USELESS!!!!!!!!!!!!!

0
Replies (3)
Makro
Makro's reply07 Dec 2022, 11:03
Official
Dear Velma M, Thank you for taking the time to send us your feedback. Please send us your contact details as well as a copy of this review to *** so that we may get in contact. We hope to hear from you soon. Sincerely, Makro

Best regards,

VM
Velma M's update07 Dec 2022, 11:19
Reviewer Update
This is the reference for my order: MAK***, placed this order on the 25 November
Contact details: ***
Review below:

image.png 25.56 KB
Makro
Makro's reply07 Dec 2022, 15:28
Official
Good day Velma,
 
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
 
Please be advised that feedback will be provided.
 
Once again, we apologize for the inconvenience caused throughout your journey with us.
 
I hope you find the above in order.

Kind Regards,
Makro Hellopeter Team 

Best regards,