Makro online service Sucks!!!

OD*** This rating is not a reflection on Makro but on the courier service they use, this order was placed on the12th March 2026, on Friday the 13th I received a call from the courier I advised them that i was not home, they must deliver on Saturday. On Saturday I followed up between 09h30and 10h00 I was told that the order will be given to a driver, when I followed up at 11h30, I was told the order was cancelled because driver found no one home, that was a big lie because we were home waiting for the order when I started to escalate to Makro, The driver phoned me and told me that she could not find my house and that she tried calling me, another Lie because no one called me. My order was cancelled because of "two failed deliveries" What is even more frustrating is that I am told that I have to wait for 14days before my money is refunded. I will never buy online from Makro again!!!! That driver caused me so much inconvenience. she should not be paid for this delivery. MAKRO your online service SUCKS!!!