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Lebohang M

1 reviews | Active since Aug 2022

26 Mar 2025, 15:03

MAKRO ONLINE SERVICE IS THE WORST!!!!!

THE WORST ONLINE SERVICE EVER TELL ME WHY I HAVEN'T GOTTEN MY REFUND TO DATE? I'VE SPOKEN TO 6 DIFFERENT AGENTS WITH EACH TELLING ME A DIFFERENT STORY, CALLED YESTERDAY SPOKEN TO A "Supervisor " and one NATASHA SKHOSANA CLAIMED TO HAVE ESCALATED MY REFUND REQUEST, NOW WHY DID I CALL BACK THIS MORNING ONLY FOR AAN AGEN TO TELL ME THAT THERE'S NO REFUND LOGGED???????? FFWD AFTER SPEAKING TO A "SUPERVISOR" AGAIN IM REQUIRED TO SEND PROOF OF PAYMENT TO PROVE THAT I PAID FOR THE CANCELLED ORDER?? AFTER THE INCONVENIENCE YOU HAVE CAUSED YOU STILL WANT PROOF OF PAYMENT? APPARENTLY THEY CAN'T FIND MY PAYMENT.. ALSO THEY LIE ALOT TO THEIR CUSTOMERS BECAUSE THEY CLAIM THE SUPPLIER CANCELLED MY ORDER WHEN I THE ONE WHO CANCELLED IT!!!! DON'T BUY FROM MAKRO IN ONLINE THEIR SERVICE IS ******* REALLY

0
Replies (3)
LM
Lebohang M's update03 Apr 2025, 20:01
Reviewer Update
You don't even have my order number dont come up with lies, I called again today and the agent told me the same story, my refund hasn't been approved!!!! You are lying again and saying you have escalated the issue, under which order number and profile???? Don't lie, don't disrespect me and don't spit on my intelligence, GIVE ME MY REFUND!
LM
Lebohang M's update03 Apr 2025, 20:06
Reviewer Update
This comes to show how little you think of customers and how *********** yall actually are, so you went on you systems and picked any LEBOHANG? AND DECIDED TO ESCALATE? I HOPE THE PUBLIC SEES HOW MUCH YOU PEOPLE LIE TO CLIENTS AND THEY STOP UTILISING YOUR SERVICES! YOU DIDN'T EVEN ASK FOR MY DETAILS BUT YOU'VE ESCALATED THE MATTER? NXA NEXT TIME REPLY IN PUBLIC SO PEOPLE CAN SEE EXACTLY HOW PATHETIC AND *********** YOU LOT ARE
LM
Lebohang M's update06 Apr 2025, 11:12
Reviewer Update
WHEN ARE YOU GOING TO REFUND ME? ANSWER THAT BECAUSE I DON'T HAVE TIME TO CALL YOU EVERYDAY ONLY TO BE TOLD THAT MY REFUND IS STILL PENDING FOR APPROVAL REFUND ME MY MONEY AND STOP LYING ABOUT ESCALATING THE MATTER BECAUSE ALOT OF CUSTOMERS ON HERE ARE UNHAPPY WITH YOUR SERVICES SO WHICH LEBOHANG DID YOU PICK? I WANT MY REFUND NINA ORDER NUMBER *** REFUND ME I CAN'T KEEP PAYING PAY FLEX FOR AN ORDER THAT I CANCELLED DON'T ANNOY ME!