DS
Danielle S
1 reviews | Active since Oct 2019
19 Oct 2019, 09:15
Makro Online service is TERRIBLE
I have no issue with Makro, but their online service is atrocious. I've been waiting for 2 weeks for a delivery. They have come up with excuse after excuse about where my package is. Still dont have it, and have benn on hold for 35 minutes now
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Makro's replyOfficial
19 Oct 2019, 13:15Good day Danielle,
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply19 Oct 2019, 13:15
Official
Good day Danielle,
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team