MAKRO ONLINE SERVICE IS A NIGHTMARE

I have placed an order with Makro on the 25 November 2019. It was done before their Black Friday deals to ensure that my order is not delayed. Since then I have had the worst experience that can be imagined.

I have called Makro online services dozens of times. I have submitted a review on Hellopeter with regards to this order before and to be honest it does not help at all. They call you and say they will get it sorted, which does not happen. Most of the time they tell you it is with they courier and when you ask for the courier reference they suddenly realize that it is still with their store.

Now it is the 13th of January, and after a lot of airtime spent on this *********** team at Makro I am still waiting for one item on this order. When I ask to cancel the rest of the order they would avoid cancelling it and promise the delivery will be done shortly. Guess what, they do not deliver as promised and you do not get to cancel.

This is beyond the worst experience I have ever had and I have been telling people that they should not make use of Makro's online service because it is a headache and the most horrifying experience that you will put yourself through.

MAKRO JUST DELIVER MY TUMBLE DRIER SO THAT I CAN RID MYSELF FROM THIS NIGHTMARE THAT YOU ARE PUTTING ME THROUGH!!!!!.

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