Makro online rogues

Item: Makro
Rating: 1
Author: mohammed B

I was on Makro website, saw what was on special. I then placed an order and made immediate payment, that's how it works. The next day they canceled my order stating no stock. Best thing is you have to wait 2 to 3 weeks for your money back when you you are not the one who canceled the order. On the website it shows they have stock. What a *******!!!!!!

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Replies (1)

Makro's replyOfficial

28 Jul 2020, 13:09

Good day Mohammed,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply28 Jul 2020, 13:09

Official