1 reviews | Active since Jul 2009

19 Oct 2019, 02:48

Makro Online refusing to grant Ebucks

Makro Online refusing to give me ebucks for online order saying you only get ebucks if you use FNB card, I have never banked with FNB but always got my ebucks aslong as I use my ID number when placing order. Online order #MAK***

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Replies (1)
Makro
Makro's reply19 Oct 2019, 11:40
Official
Good day Tshepo,

Thank you for taking our call.

Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.

Feedback to be relayed within 48 hours.

Kind Regards,
Makro Hellopeter Team