AM
Anele M
1 reviews | Active since Sept 2025
13 Oct 2025, 16:16
Makro Online Refund Issues
The customer service is terrible! I’m on my second month of calling and emailing for my refund. I’m so frustrated,they make up feel as if they’ll help when calling them and they never do.
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Makro's replyOfficial
13 Oct 2025, 16:43Hi Anele,
We apologize for the delay of your refund for the order number OD***.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize for the delay of your refund for the order number OD***.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply13 Oct 2025, 16:43
Official
Hi Anele,
We apologize for the delay of your refund for the order number OD***.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize for the delay of your refund for the order number OD***.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,