NM
Ntombi M
1 reviews | Active since Jul 2021
22 Dec 2024, 21:09
Makro online refund
I purchase something in October,few days after the purchase I was told that the item is out of stock and they will process a refund,till this day(22/12/2024) No refund was processed. I have send several emails and made calls,I have been given excuses after excuses.They requested a proof of banking details letter of which I have submitted but till today no response and no refund.
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Makro's replyOfficial
23 Dec 2024, 11:03Hi Roxy,
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is a reference number we can use to follow up for you?
Kind Regards,
Makro Hello Peter Team
Kind Regards,
Makro Hello Peter Team
Makro's reply23 Dec 2024, 11:03
Official
Hi Roxy,
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is a reference number we can use to follow up for you?
Kind Regards,
Makro Hello Peter Team
Kind Regards,
Makro Hello Peter Team