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David M

1 reviews | Active since Feb 2021

19 Feb 2021, 13:24

Makro Online purchases is risky

Be cautious when shopping online from Makro, if you have to make a return they will force you to return the product to a store instead of collecting it as per the return process.

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Replies (1)
Makro
Makro's reply19 Feb 2021, 16:51
Official
Good day David,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours. 

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team