MAKRO ONLINE PURCHASES ARE A WAST OF TIME

SINCE MY FIRST PURCHASE 25 DAYS AGO ON THE 27 MAY AND MY SECOND PURCHASE ON THE 30 MAY OF THE SAME ITEM TO DATE NO MANGER HAS COMMUNICATED AS TO WHY A PRODUCT PURCHASED WHAT NOT MADE AVAILIBLE AND ONLY EMAIL THAT MY MONEY WILL BE RETURN FOR THE FIRST PURCHASE AND FOR THE SECOND PURCHASE I WAS SUPP**** INFERIOR PRODUCT THAT I SEE HAVE IN CLOSED SEALED .

I WAS CONTACTED DURING THE BY " MEMORY" THIS WEEK REPRESENTING MAKRO , I HAD TO INFORM OF WHERE ,WE ALL STAND AND AGAIN I WAITING . WHAT I CAN TELL YOU AS I HAVE HEARD FROM OTHERS WHO CAME TO MAKRO PICK UP AT WOODMEAD AND MY SONS GIRLFRIEND, THERE ARE A LOT OF UNHAPPY PEOPLE. MAYBE A MANAGE SHOULD SIT THERE AND LISTEN 1. NO REASON GIVEN FOR CANCELLATION 2. I NEVER GOT A INVOICE INFACT THEY COULD NOT FIND THE INVOICES EITHER , TOOK OVER 30MIN EACH TIME OF THEM SEARCHING 3. IF YOUR ORDER FOR WHAT EVER REASON IS CANCELED YOUR MONEY IS TIED UP FOR 7 TO 14 DAYS BEFORE YOU GET IT BACK .

I HAVE WASTED TIME AND TRAVELING TO AND FROM MAKRO ,WAITING TO TALK TO SOMONE THAT WOULD GIVE ME AN ANSWER WHY I CANNOT GET THE PRODUCT AND SORT THE ISSUE. BUT THERE MANAGMENT HIDE BEHIND THERE STAFF WHO CANNOT MAKE DECISIONS ONLY SAY SORRY .

I CANNOT GET HOLD OF HEAD OFFICE BY PHONE EITHER AND MY NEXT STEP IS TO GO THERE.

WHAT I CAN TELL YOU FROM MY EXPERICE BUYING ONLNE FROM MAKRO IS A WASTE OF TIME AND EFFORT