MAKRO ONLINE PURCHASE

ON THE 24TH OF JULY I PURCHASED ON ONLINE MAKRO. 1 WEEK LATER THEY TOLD ME THERE IS NO STOCK OF THE ITEM AND THEY WILL REFUND MY ORDER. IT IS CURRENTLY THE 14TH OF AUGUST AND MY ORDER HAS NOT BEEN REFUNDED. EVERYDAY I USE THE MAKRO WHATSAPP CHAT AND EVERYTIME THEY SAY IT WILL BE DELIVERED TO ME OR THEY WILL REFUND MY ORDER BUT TILL TODAY NOTHING HAS BEEN DONE. THEY GIVE NO UPDATE ON THE WHATSAPP CHAT OR EVEN THE CUSTOMER SUPPORT EMAIL, I DID THE PURCHASE VIA THE PAYFLEX METHOD SO ON THE 25TH OF AUGUST I MUST PAY PAYFLEX FOR SOMETHING I DONT OWN. CAN SOMEONE PLEASE FROM MAKRO CANCEL MY ORDER AND REFUND ME BEFORE THE 25TH BECAUSE THIS IS DAYLIGHT *******. THERE IS ABSOLUTLEY NO COMMUNICATION. PLEASE CONTACT ME ASAP OR REFUND

REGARDS RIAAN ***