SD
Sanele D

1 reviews | Active since Nov 2014

05 Aug 2020, 19:41

Makro Online Purchase

After waiting for well over a month I have finally received my purchase. It was delivered today. This is a great platform. I honestly believe I would still be waiting if I hadn't use this review platform.

0
Replies (2)
Makro
Makro's reply06 Aug 2020, 08:21
Official
Good day Sanele,
 
Thank you for your review on our Hellopeter platform. 
 
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience and finally got your delivery.
 
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
 
Thank you again and we hope you have a lovely day further.
 
Kind regards,
Makro Hellopeter Team 
SD
Sanele D's update06 Aug 2020, 23:04
Reviewer Update
Hi,

So today I opened the hoverboard. After removing the bubble wrap it became clear that the box had been opened before and inside the box there were two owners manuals, I didn't mind because I thought maybe the store does an inspection before shipping. After reading through the instructions I took out the hoverboard, the charging port is damaged and the wheels indicate previous use. What do I do with this product now? I can't charge it because the charging port is damaged. I am very disappointed, I have waited for well over a month and when the product finally arrives it is damaged, it's literally a second hand good. Two disappointments for my child, a late gift, when it arrives it's damaged and doesn't work! Makro you need to improve your service, this is uncharacteristic of you!