MAKRO ONLINE POOR CUSTOMER SERVICE

In September we bought a gas stove from Makro online. We had to return the stove because it was too big. It was collected from us with in a few days. To date Makro has not refunded our money. Furthermore the customer service department either push us from pillar to post or just hung up the phone when my wife tried to phone them. Customer service at Makro is non existent based on our experience. Since September we have been battling to get Makro to refund our money. I would caution anyone buying anything from Makro online. Based on what we have experienced, customer service at Makro is shocking.