VM
Veronica M
1 reviews | Active since Mar 2025
24 Mar 2025, 22:04
Makro online pooor poooorest service
Makro online service I have been waiting for my refund since the 28 February until today the 24/03/2025 i spoke &to Samantha Dixon from support on the 6/3/2025 then today I spoke to the so called manager Sfiso Hu the agent said he said he will call me of which he never contacted me even now I’m still waiting for my refund seems like no one cares I will never ever buy anything for online from Makro poor communication skills poor customer service
Helpful (0)
Replies (6)0
Replies (6)VM
Veronica M's updateReviewer Update
01 Apr 2025, 19:39MAK***
VM
Veronica M's update01 Apr 2025, 19:39
Reviewer Update
MAK***
VM
Veronica M's updateReviewer Update
02 Apr 2025, 18:52Okay
VM
Veronica M's update02 Apr 2025, 18:52
Reviewer Update
Okay
VM
Veronica M's updateReviewer Update
03 Apr 2025, 11:27I’m still waiting for feedback no emails nothing
VM
Veronica M's update03 Apr 2025, 11:27
Reviewer Update
I’m still waiting for feedback no emails nothing
VM
Veronica M's updateReviewer Update
15 Apr 2025, 20:415 days later after Ure response nothing was done with Ure store
VM
Veronica M's update15 Apr 2025, 20:41
Reviewer Update
5 days later after Ure response nothing was done with Ure store
VM
Veronica M's updateReviewer Update
23 Apr 2025, 20:12This marks 2 full months with no refund well done Makro for *****ing me I hope u get more richer with my R50000 & ****** company….thank you for proving once more that client is not important to you& u care nothing abt Ure reputation as long as Ure pockets r full…Thank for proving to me dat social media complains means nothing to you I guess my next bet should be ambudman
VM
Veronica M's update23 Apr 2025, 20:12
Reviewer Update
This marks 2 full months with no refund well done Makro for *****ing me I hope u get more richer with my R50000 & ****** company….thank you for proving once more that client is not important to you& u care nothing abt Ure reputation as long as Ure pockets r full…Thank for proving to me dat social media complains means nothing to you I guess my next bet should be ambudman
VM
Veronica M's updateReviewer Update
24 Apr 2025, 19:55This is obvious that it will fail I min is not rocket scientist that they suppose to debit R7725 from the credit amount of R60434 then u refund me the balance ….so for the 2 full month what is it that Ure finance people doing??very *********** I managed to get the copy of the payment failed which was done only on the 28/02/2025 from then y’all never tried to refund again coz of ure incompetence y’all must go for some training for customer service ure service is ****
VM
Veronica M's update24 Apr 2025, 19:55
Reviewer Update
This is obvious that it will fail I min is not rocket scientist that they suppose to debit R7725 from the credit amount of R60434 then u refund me the balance ….so for the 2 full month what is it that Ure finance people doing??very *********** I managed to get the copy of the payment failed which was done only on the 28/02/2025 from then y’all never tried to refund again coz of ure incompetence y’all must go for some training for customer service ure service is ****