MAKRO ONLINE POLOKWANE OFFERS 0% RATING SERVICES

Iam really not happy with makro online polokwane branch. I have purchased a defy 247L fridge freezer via online services on the 03 jan 2025 and the estimated delivery date was scheduled for 06 jan 2025. And only today 09 jan 2025 i am being contacted by sydney from plk makro to inform me that the fridge is out of stock.

Can someone please tell me; why wasn't i informed about the stock shortage story before the delivery date and only being told 3days after the delivery date has passed.

If really the was a stock shortage why did online services accept my order. Iam really frustrated because i bought that refrigerator because i knew that i will receive it in 3days time.

Someone is sleeping at their job, why did they have to wait for such a long time to inform about no stock issue. And now i am encountering a huge food waste.