MS
Mubeen S

1 reviews | Active since Dec 2021

14 Feb 2024, 13:42

Makro Online - Pathetic After Sales Service and non existent customer care

Please be wary of purchasing from the Makro online store. After sales service is pathetic!!

I logged a return for 3 outdoor solar cameras which were faulty but was only refunded for 1. It's been weeks and I am still waiting on a refund for the other 2 cameras. Don't bother calling the call center because you'll get the same useless feedback every single time. Same with emailing Makro support. Same ****, different agent! I've actually given up on getting refunded for the other 2 cameras. It's literally mission impossible because of incompetence.

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Replies (1)
MS
Mubeen S's update16 Feb 2024, 09:04
Reviewer Update
Just a copy and paste message. We'll done.