MAKRO ONLINE - PATHETIC

I am disappointed with this experience. I purchased an item that was only available online, and when it arrived, it was completely incorrect. This was intended as a birthday gift, which makes the situation even more frustrating. I promptly logged a return and followed up via WhatsApp, only to be told that my return is still being “assessed” and that this process could take up to 21 days — which is completely unacceptable. Their response - We have no control over third party websites and you agree that we are not responsible or liable for any content, information, goods or services available on or through any such third party websites or for any damage, damages or any other loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, information, goods or services available on or through any such third party websites. You further agree that where you access third party websites, you do so entirely at your own risk." PATHETIC! DO NOT EVER BUY FROM THESE IDIOTS ONLINE EVER!