MAKRO ONLINE ORDERS

I placed an Online order #MAK*** with Makro on 24.03.2023 a confirmed order and received confirmation of order which was said to be delivered in 2-5 working days. Coincidently this is my first Makro online order as I am a Takealot client but on this occasion Makro advertised an available product for a price I was willing to pay so I decided to place my first order with Makro online. This was also meant to be a birthday present for my daughter on the 25.03.2023 but I was aware that it can take 2-5 working days.

Please note that upon reading the fine print of order the supplier (distribution channel) is EVO Games who have confirmed 8no in stock. Just remember that valuable piece of information as I make my point. EVO Games confirmed that they have 8xno. in stock and checked with their warehouse this morning the 27.03.2023 and confirmed to be true.

This morning the 27.03.2023 I check my order status on Makro to make plans to have someone collect at my house and am surprised to see now a red exclamation mark on order and suddenly they have now placed that particular product labeling it "out of stock".

This is not true as the supplier (distribution channel) "EVO Games" has confirmed 8xno in stock and obviously Makro must have got the price incorrectly advertised as it's R100 more on EVO Games.

I have a confirmed price with Makro on said product and their distribution channel has confirmed that the said product is indeed still in stock. Makro honor your clients order.

I await feedback from Makro.