AL
Andre L
1 reviews | Active since Jan 2011
15 Jun 2020, 11:36
Makro Online Orders Broken
I can't place orders online! Makro wants to compete with TakeAlot yet we can't even place online orders with them! Your website is either broken or you don't want us to buy products online.
On the Checkout screen, the Delivery options don't work. They are un-clickable. As in, I click them and nothing happens! This is not the first time this has happened!
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
03 Jul 2020, 10:25Good day Andre,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply03 Jul 2020, 10:25
Official
Good day Andre,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
AL
Andre L's updateReviewer Update
10 Jul 2020, 09:52I tried purchasing items from your online store yesterday and the same issue still exists! I cannot get further than the Delivery Options page. It's stuck there. I am using the latest Chrome browser.
AL
Andre L's update10 Jul 2020, 09:52
Reviewer Update
I tried purchasing items from your online store yesterday and the same issue still exists! I cannot get further than the Delivery Options page. It's stuck there. I am using the latest Chrome browser.