GM
Gregory M
1 reviews | Active since Dec 2010
15 Aug 2022, 14:55
Makro Online Orders
Ordered something on line, and more than a week later still no delivery. Every time I call I am told the order will be delivered the next day, but nothing happens. One cannot get any assistance because there is no way of contacting a manager to complain and the Call Centre agents are no help One is given e-maill addresses for supervisors, but they don't respond. It is like being up against a brick wall, a feeling of utter helplessness. Never again will I order from them. I thought they were much better than this, extremely disappointing service from such a big, well know retail store.
Helpful (0)
Replies (1)0
Replies (1)GM
Gregory M's updateReviewer Update
16 Aug 2022, 09:57The order was delivered just before 6PM yesterday evening, and guess what, it is not what I ordered. So frustrating. Now I don't know how long I will wait for that to be sorted out. Never again will I order anything from you, I am very disappointed in your service. I thought you were much better than this.
GM
Gregory M's update16 Aug 2022, 09:57
Reviewer Update
The order was delivered just before 6PM yesterday evening, and guess what, it is not what I ordered. So frustrating. Now I don't know how long I will wait for that to be sorted out. Never again will I order anything from you, I am very disappointed in your service. I thought you were much better than this.