MAKRO ONLINE ORDERS

"Someone’s in a Makro Mood"? Yeah, because Makro put me in one.

I went to Makro to buy an oven that was on special. They were out of stock and couldn’t be bothered to help me find one. I was told to order it online, so I did. Big mistake. Their delivery partner, WumDrop, is hands down the worst service I’ve ever dealt with.

On 5 November, I got a call saying my order was ready and asking if I was available. I confirmed, and the delivery never came. The driver ignored my calls after the second attempt. A week later they’ve changed my delivery date three times. Every day it’s “tomorrow,” and every day nothing happens.

When I called WumDrop they admitted the order hadn’t even been handed to a driver, after Makro confirmed twice that it would be delivered.

Avoid ordering online from Makro at all costs. The service is a complete disaster and will absolutely put you in a “Makro mood,” and trust me, it’s not a mood anyone wants to be in.