1 reviews | Active since Dec 2022
Makro Online Orders
I purchased 5 items online on the 25th of November 2022, #MAK***. I was notified that some of my items will be arriving separately, taking 2 - 7 days. On the 27th of November I only received one item, which was delivered by WimDrop. When I track the other order it says that it has been packed 28 November. The morning of the 28th I received a text message that my order would be delivered on that day (referenced MAK***), it never was. I queried with the courier guy and he told me that they do not have any order of mine. ON 30 November I wrote Makro an email (***) enquiring on the order, whereby Ntokozo Nkosi responded on 6th December, saying that she will escalate my query to the relevant department and revert back to me.
I am very frustrated now. All I want is the order I paid for.
Worst still I received an email on the same day that my order had been handed to the same courier company at 17:30 pm, but I haven't gotten anything till now.
What is with all this false promises and non-existent deliveries. It's been 20 days since I placed my order and now it's almost December holiday's. What next?
Worst still I received an email on the same day that my order had been handed to the same courier company at 17:30 pm, but I haven't gotten anything till now.
What is with all this false promises and non-existent deliveries. It's been 20 days since I placed my order and now it's almost December holiday's. What next?