MM
Muneiwa M
1 reviews | Active since Jan 2015
31 Mar 2026, 09:40
Makro Online Ordering is Not Your Thing!!!
I placed an order on a Saturday and Makro separated the orders (I understood that 1 part of the order is from a supplier and not Makro directly)
The order has been ready for collection from the supplier since Monday 23 March but Makro is not collecting.
I decided to have that part of the order canceled so that I can buy the item from Amazon instead since I have not been involved yet and Makro keeps saying they will escalate.
It's been a week I've been waiting. Can you urgently cancel the order so I can order from Amazon.
THIS IS NOT ON AT ALL!!!!!
Helpful (0)
Replies (5)0
Replies (5)MM
Muneiwa M's updateReviewer Update
05 Apr 2026, 10:56If you checked the reference number, I said only the charger was not delivered.
I received the hairclippers in excellent time.
I received the hairclippers in excellent time.
MM
Muneiwa M's update05 Apr 2026, 10:56
Reviewer Update
If you checked the reference number, I said only the charger was not delivered.
I received the hairclippers in excellent time.
I received the hairclippers in excellent time.
MM
Muneiwa M's updateReviewer Update
06 Apr 2026, 10:19You guys are playing with me, yesterday you said "we've reviewed your order and your refund has been processed"
So which order did you review and process? I see all your delay tactics but it's fine here is the order number again: OD***.
And the last "escalation" reference number given is: 2NHI9.
So which order did you review and process? I see all your delay tactics but it's fine here is the order number again: OD***.
And the last "escalation" reference number given is: 2NHI9.
MM
Muneiwa M's update06 Apr 2026, 10:19
Reviewer Update
You guys are playing with me, yesterday you said "we've reviewed your order and your refund has been processed"
So which order did you review and process? I see all your delay tactics but it's fine here is the order number again: OD***.
And the last "escalation" reference number given is: 2NHI9.
So which order did you review and process? I see all your delay tactics but it's fine here is the order number again: OD***.
And the last "escalation" reference number given is: 2NHI9.
MM
Muneiwa M's updateReviewer Update
07 Apr 2026, 17:03It is end of business day now, do you have any feedback?
Please note as per escalation ***. I need a cancelation and refund, I have since purchased the charger elsewhere.
Please note as per escalation ***. I need a cancelation and refund, I have since purchased the charger elsewhere.
MM
Muneiwa M's update07 Apr 2026, 17:03
Reviewer Update
It is end of business day now, do you have any feedback?
Please note as per escalation ***. I need a cancelation and refund, I have since purchased the charger elsewhere.
Please note as per escalation ***. I need a cancelation and refund, I have since purchased the charger elsewhere.
MM
Muneiwa M's updateReviewer Update
08 Apr 2026, 10:04Can I proceed with the Consumer Goods and Services Ombud?
Because you are failing me as a paying customer.
Because you are failing me as a paying customer.
MM
Muneiwa M's update08 Apr 2026, 10:04
Reviewer Update
Can I proceed with the Consumer Goods and Services Ombud?
Because you are failing me as a paying customer.
Because you are failing me as a paying customer.
MM
Muneiwa M's updateReviewer Update
08 Apr 2026, 10:17Just lodged a complaint with the ombud. Reference number: J4RZE8ND.
You should hear from them soon. Maybe they will help me because WOW.
You should hear from them soon. Maybe they will help me because WOW.
MM
Muneiwa M's update08 Apr 2026, 10:17
Reviewer Update
Just lodged a complaint with the ombud. Reference number: J4RZE8ND.
You should hear from them soon. Maybe they will help me because WOW.
You should hear from them soon. Maybe they will help me because WOW.