Makro Online Ordering is a mess

I ordered two items on the Makro website on Wednesday 22 November to be delivered to my address in Bredasdorp. The store indicated on the order form was Cape Gate. Now two weeks later only one item has been delivered and no body knows where the other item is. My calls to the online service number goes unanswered. My calls to Cape Gate Makro gets answered but the person responsible for online orders are never available and also do not return my calls.

I do not think I will ever again order something from Makro and will advise others also not to do so.