Makro Online Order - No Delivery

Ordered 3 items from Makro on the 21st November. 2 from 3rd party and 1 from the store itself. The two third party items that said delivery would be longer 7 to 10 working days got delivered within the week.

The product from Makro itself that was supposed to be delivered in 2 to 5 working days is now sitting on the 11. I received an email saying delivery had taken place. Later on recieved a text saying it had been delayed, with no apology whatsoever. Online it says the item has been delivered as well. I have put in a complaint and no one has gotten back to me.

I would suggest NEVER ordering from Makro unless it is a 3rd party supplier.

Consumers are always the ones having to spend hours following up when store cannot do simple deliveries or use unprofessional courier services.