VE
Venessa E

1 reviews | Active since Oct 2023

12 Oct 2023, 09:21

Makro- - Online order #MAK*** NO REFUND.. MAKRO *****ING FROM US

Bought sink from Makro for 3500.00, upon receiving and opining the box we found the item cracked and damaged. We processed return immediately. The returns now been rejected, as the "seal' was broken. Well the only "seal" was the tape closing the box and surely we have to open the box. Now Makro is ignoring us 0 communication. I'm out of pocket and no sink. Makro's basically now *****ing from us. One would not expect this from one of the biggest Retailers in S.A.

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Replies (2)
VE
Venessa E's update12 Oct 2023, 11:30
Reviewer Update
Good day

As much as i appreciate the feedback, i would much more appreciate confirmation that my refunds been proceed. I do not want and exchange as clearly this is not a great product.

Regards
Venessa
VE
Venessa E's update13 Oct 2023, 10:02
Reviewer Update
Makro rep**** to keep Hallo Peter happy. BUT I have had no other feedback. I have emailed Makro 20 times and still no one has bothered to come back to me. All I have is this Hallo Peter reply.