Makro online Order MAK***

I have had the most dread ful online shopping experience ever. On the 30th of January i ordered 3 appliances online, using the Makro online platform was effecient and i found it rather easy to use. I recieved an e-mail confirmation that the order had been placed and that i could take delivery of the goods 1st Feb. Wow what a pleasure. On the Saturday when the goods were meant arrive only one item on the order was delivered. Okay being a bit confuse i call the customer service line and they did some checking and they confirmed that the balance of the items were to be delivered on Sunday. Well Sunday arrived and i recieved only one more item from my order and the last remaining item was not delivered. Now i was concerened I called the service centre and they promised to get back to me about the remaining item. Monday arrived no feed back, go and check on the online platform and the tracking detail states still packing. Ok Fair enough call the call centre and i am reassured that my order will be escalated even confirmed that the order was to be delivered Saturday as i work late during week days. Saturday arrives and i recieve a whatsapp message that the driver was collecting my order i go hame and wait, The order arrives and it was not the appliance that was oustanding instead it was an appliance they had already delivered the previous week Saturday, now I am annoyed, i ask the delivery driver to please return the item back to the store. I call the help centre and query my delivery and i am told that the item is no longer is stock, now this is hard to believe I go online and I order 2 more items of the same item and place it in my online basket and no problem there is stock. Now i am really beside myself. I call the call centre and ask the operator why did Makro not have the decency to call me and possibly offer me options as replacement once again i was told that the matter would be escalated. The next communication i recieve in form of an e-mail informing me that my order has been cancelled and that i must wait 7 to 14 days to recieve my funds back. Now this has to be the last straw I have already waited 10 days to take delivery of the itekm now i must wait another 14 days for a refund this is is 34 days i must wait before i get the funds to be able to purchase the item i need. This has to be the worst online experience i have ever had buying online. Would i recommend Shopping Makro online, most definitely not