CK
Christo K

1 reviews | Active since Dec 2019

15 Dec 2019, 11:22

Makro online order

Ordered online on the 25 November... Been waiting for delivery for nearly 3 weeks... Phoned a couple of times and they assured me it will be treated as high priority. Yesterday received a call to follow, still no delivery although online it shows I received the products. My first time I purchased online at Makro, and surely my last time. Disappointed

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Replies (1)
Makro
Makro's reply17 Dec 2019, 13:00
Official
Good day

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us. 

We respect and value all our customers and therefore this matter will be our priority.

Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. 

Once again we do apologize for the inconvenience caused and service received in this regard. 

Hope you find the above in order. 

Kind regards, 
Hellopeter Team