SH
Sheelagh H

1 reviews | Active since Oct 2023

12 Dec 2024, 14:30

Makro online non existent service!!!!!!!

Good day I am extremely frustrated. On 30 Nov 2024 i ordered a grey table and 6 chairs order MAK***. On Tuesday 3 Dec 2024 part of the order was delivered. The table but a white table was delivered. I immediately advised them of the error and filled out the return on my profile. Since then the other part of the delivery was received correctly. My problem is nothing has been actioned about the wrong colour table which i had to pay a premium for. I have sent 3 emails ( no reply) phoned 3 times ( twice it was to be escalated) (the 3rd time i cant even get through to them) been to their depot and spoke to the manager of online sales Blondie, who promised to contact me the next day but it is now 2 days later still no call or advise of when this is to be addressed. When i ordered the stated date fir final delivery was 7 Dec 2024 and i am still waiting for their mess up to be fixed. They take your money but after that they mess up and could not be cared.

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