Makro Online = No Returns & No Refunds

on the 20th of September I wrote my first review regarding my purchase on Makro Online. Today is the 27th and no one from Makro has contacted me. By this time the couches broke further. From today I will write a review everyday until I get my refund back and they come and fetch this flimsy couches sold by Gorgeous Furniture SA and I will write a review about them as well.

In the meantime I must sit on broken couches and Makro doesn't come back to me. All they do is send an email saying... "Shamaine Bogopane (Makro) Sep 20, 2023, 15:02 GMT+2 Good day Lelani, Thank you for your review on our Hello Peter platform. Apologies for the lack of efficient service and inconvenience caused. Kindly note that we have contacted the relevant department for further assistance and will revert with feedback as soon as possible. Apologies again for yet another delay and inconvenience. We hope you find the above in order. Warm regards, Shamaine Bogopane Consultant- Makro National Contact Centre. Makro SA A division of MASSMART Holdings Limited Tel: ***WhatsApp: ***Email: mailto:***:http://www.makro.co.za"