makro online, no delivery, pathetic service no refund, no response,

placed an order online with makro on the 30th june 2024. followed all the prompts and made the payment. didnt hear from them in a few days so decided to follow up. their response was that they are awaiting payment, sent them proof of payment, followed up with them on na daily basis via phone calls and emails, NO RESPONSE. they have 1700 rand of mine and simply choose to ignore me and when i call them they say they are awaiting payment and that someone from the financing department will call me, such lies. for such a big company, a jse listed company, to give such bad service. nearly 2 weeks later and still nothing