WB
Warren B

1 reviews | Active since May 2026

03 May 2026, 11:05

Makro Online Never Again

I bought something online from Makro, they supp**** the incorrect quantity of the product.I then asked for a full refund.the return request was approved on the 01/04/2026. Since then no refund, have emailed every couple of days, which no response or just lies about it being processed. No communication from makro online or care. No refund I have multiple references still no refund. I have provided the requested documents four times ,still no refund I will like to speak to manager, no contact details, still no refund I will recommend to anyone and everyone to avoid buying from Makro online ,

I am still waiting for refund

0
Replies (3)
WB
Warren B's update03 May 2026, 13:59
Reviewer Update
Just had phone call from Makro, I cant speak to or get a managers contacts, to deal with this issue. I cant get a single person contact to communicate my problems to 1 person to resolve it
They say it is stuck at the finance department.
Withholding a refund, not paying a refund is it theft?


WB
Warren B's update06 May 2026, 09:17
Reviewer Update
It has now been 3 days since the complaint. No update no refund , no care
How can any company do business like this???

I need a contact person to follow this up???
Urgently
WB
Warren B's update07 May 2026, 16:29
Reviewer Update
It has now been 5 days, still no response, still contact, no refund

I am tired of this please have a manager contact with an update
Timelines? Date when refund will take place?

I think I should report this to the police as ***** and theft