Makro online... never again!!!
Worst service ever. I ordered online from makro 3 items. However inly recieved one on 8 August. So from 12 August I am calling constantly, they just past the bucket, and tell things like "your outstanding order is already at the couriers and they will call me to arrange delivery". Should I say more? After basicly a month they could not sort this. And I can send emails untill I am blue in the face, because I only get an automated email back...and at the end it is only me who stands with a red face...
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Replies (2)
Makro's replyOfficial
05 Sept 2019, 15:10Good day Trudy,
Thank you for the time taken to write this review, we do apologize for the inconvenience caused and delayed response.
Please be advised that we have escalated this matter to our supplier and will revert with feedback shortly.
Hope you find the above in order.
Regards
Makro Hellopeter Te
Thank you for the time taken to write this review, we do apologize for the inconvenience caused and delayed response.
Please be advised that we have escalated this matter to our supplier and will revert with feedback shortly.
Hope you find the above in order.
Regards
Makro Hellopeter Te
Makro's reply05 Sept 2019, 15:10
Official
Good day Trudy,
Thank you for the time taken to write this review, we do apologize for the inconvenience caused and delayed response.
Please be advised that we have escalated this matter to our supplier and will revert with feedback shortly.
Hope you find the above in order.
Regards
Makro Hellopeter Te
Thank you for the time taken to write this review, we do apologize for the inconvenience caused and delayed response.
Please be advised that we have escalated this matter to our supplier and will revert with feedback shortly.
Hope you find the above in order.
Regards
Makro Hellopeter Te
's updateReviewer Update
05 Sept 2019, 15:27Good afternoon. I am available in the afternoons after 2pm.
Ever since last week I am told that my order is at the couriers. Not to be difficult, but how does it take to send this out? 3 weeks? So late that it is not even needed anymore....
I never like Makro, by my husband is persistent that this is the best company to buy from. I have an account at Makro, but after this incident I doubt that I will just buy something... maybe unless I cannot fi d it anywhere else
Ever since last week I am told that my order is at the couriers. Not to be difficult, but how does it take to send this out? 3 weeks? So late that it is not even needed anymore....
I never like Makro, by my husband is persistent that this is the best company to buy from. I have an account at Makro, but after this incident I doubt that I will just buy something... maybe unless I cannot fi d it anywhere else
's update05 Sept 2019, 15:27
Reviewer Update
Good afternoon. I am available in the afternoons after 2pm.
Ever since last week I am told that my order is at the couriers. Not to be difficult, but how does it take to send this out? 3 weeks? So late that it is not even needed anymore....
I never like Makro, by my husband is persistent that this is the best company to buy from. I have an account at Makro, but after this incident I doubt that I will just buy something... maybe unless I cannot fi d it anywhere else
Ever since last week I am told that my order is at the couriers. Not to be difficult, but how does it take to send this out? 3 weeks? So late that it is not even needed anymore....
I never like Makro, by my husband is persistent that this is the best company to buy from. I have an account at Makro, but after this incident I doubt that I will just buy something... maybe unless I cannot fi d it anywhere else