EA
Ebeth A
1 reviews | Active since Sept 2015
13 Aug 2024, 15:07
Makro Online mess
I placed an online order at 8:26 am on 6 August2024 Makro delivery turnaround time for online purchases is 2 days delivery was supposed to happen on 8 August 2024. I still have not received any of the items ordered and the worst part is that I have not received any contact of value from Makro. No one within the department and/or organisation can give me a valid reason as to why I have not received my goods. I’m at a loss now because it seems as though I’m just being blatantly ignored.
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Replies (2)EA
Ebeth A's updateReviewer Update
14 Aug 2024, 15:45I have received a call from Makro team this morning a lady named Ntokozo called in response to my Hello Peter complaint. This was about 8:30 this morning 14 Aug 2024 she made a “sincere” promise to find out what is happening and call me back shortly till now 15:42 on 14 Aug 2024 I have received no contact from any Makro rep. I’m at a loss now having explained to the lady that the items ordered are items needed for our daily household needs we don’t have transportation at the moment this we ordered online. But once again The Makro team seems very never minded and not caring to resolve this matter. Please help anyone!
EA
Ebeth A's update14 Aug 2024, 15:45
Reviewer Update
I have received a call from Makro team this morning a lady named Ntokozo called in response to my Hello Peter complaint. This was about 8:30 this morning 14 Aug 2024 she made a “sincere” promise to find out what is happening and call me back shortly till now 15:42 on 14 Aug 2024 I have received no contact from any Makro rep. I’m at a loss now having explained to the lady that the items ordered are items needed for our daily household needs we don’t have transportation at the moment this we ordered online. But once again The Makro team seems very never minded and not caring to resolve this matter. Please help anyone!
EA
Ebeth A's updateReviewer Update
14 Aug 2024, 15:48Where do I turn now because my money has been taken by Makro but ZERO goods received. This cannot at all be acceptable ethical business practice. It feels wrong and disrespectful in so many ways
EA
Ebeth A's update14 Aug 2024, 15:48
Reviewer Update
Where do I turn now because my money has been taken by Makro but ZERO goods received. This cannot at all be acceptable ethical business practice. It feels wrong and disrespectful in so many ways