EL
Emelia L

1 reviews | Active since Jul 2019

25 Mar 2025, 09:03

MAKRO ONLINE - lost a customer for life

Makro Online order, I dont even have the energy anymore day5 no order, no one contacting me and Makro contact numbers on their website both "no longer exist" and I cant even cancel my order.

Mak*** - PLEASE PLEASE I CAN SOMEONE AT MAKRO PLEASE LET ME KNOW WHERE IS MY ORDER I PLACED ON THE 21ST OF MARCH ITS THE 25TH ALREADY I HAVE NOT RECEIVED ANY CONFIRMATION YOUR TELEPHONE NUMBERS BOTH IS NOT WORKING I CANT EVEN CANCEL THE ORDER BECAUSE I NEED TO PHONE YOU... THIS IS PATHETIC YOU LOST A CUSTOMER FOR LIFE!!!

WITH UTTER DESPERATION .. CANCEL MY ORDER AND REFUND ME URGENTLY ..

WORST CUSTOMER SERVICE NO ONE TELLS ME NOTHING ITS 5DAYS

YOU SUCK AT ONLINE STICK TO WHAT YOU KNOW .. BECAUSE YOU ARE NOW ******* YOU TOOK MY MONEY AND DID NOT DELIVER THE GOODS

MAKRO SUCKS!! AS BIG AS THEIR WAREHOUSSES YOU THE WORST!!

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Replies (1)
EL
Emelia L's update27 Mar 2025, 11:25
Reviewer Update
I never said delivery i specifically did pickup ... I went out of my own will to the store and guess what the goods been ready since Sunday was just standing there aside without a label.

Th worse part when I chat to the agent via whatsapp they could not give me a feedback.

Please stick to your warehouse sales only Online is not made for everyone and definately not for Makro you guys suck.