JS
Jean S
1 reviews | Active since Apr 2019
29 Apr 2019, 13:30
Makro Online is utterly useless!
It's been 3 weeks since I cancelled my order, NO feedback on when I'm going to get my money. Never buy from Makro Online. Spoke to two personnel at Makro Care with 0 results. Bulelwa Jonas and Thembisile Shongwe. Also contacted them on Twitter, Facebook AND phoned them. Useless company.
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Replies (1)
Makro's replyOfficial
29 Apr 2019, 15:10Good day Jean
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply29 Apr 2019, 15:10
Official
Good day Jean
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies once again for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Best regards,