Makro online is useless and false advertising
I placed the order on the 08/04/2019 and was advised that it will take 5 working days, but I can possibly collect on the 10/04/2019. Today is the 24/04/2019 and I have not heard one word from Makro with regards to my order. This is false advertising and disgusting service.
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Makro's replyOfficial
24 Apr 2019, 08:41Good day Antonette
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concrete feedback and communication are what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
We will be following up with the relevant parties to get this resolved as soon as possible.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concrete feedback and communication are what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
We will be following up with the relevant parties to get this resolved as soon as possible.
Kind Regards,
Makro Hellopeter Team
Makro's reply24 Apr 2019, 08:41
Official
Good day Antonette
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concrete feedback and communication are what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
We will be following up with the relevant parties to get this resolved as soon as possible.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our humblest apologies for the inconvenience this has caused. We understand your frustration as this is not how we want to treat our customers. Concrete feedback and communication are what is owed to you and we ask that you give us some time to contact the necessary departments in this regard and we will contact you back.
We will be following up with the relevant parties to get this resolved as soon as possible.
Kind Regards,
Makro Hellopeter Team