JS
Jean S
1 reviews | Active since Apr 2019
24 Apr 2019, 08:13
Makro Online is useless!
I have been trying to get a refund on this order for over 4 weeks. This is in acceptable.
I bought something on Makro Online (18th of March) because it said that there WAS stock only to find out a week later they are only receiving stock at the end of May. I am still waiting for my money. I'm tired of waiting.
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Replies (2)
Makro's replyOfficial
24 Apr 2019, 08:34Good day Jean
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Kind Regards,
Makro Hellopeter Team
Makro's reply24 Apr 2019, 08:34
Official
Good day Jean
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Kind Regards,
Makro Hellopeter Team
JS
Jean S's updateReviewer Update
26 Apr 2019, 08:45Still haven't heard anything, 2 days later. This is seriously unacceptable.
JS
Jean S's update26 Apr 2019, 08:45
Reviewer Update
Still haven't heard anything, 2 days later. This is seriously unacceptable.