LG
Loreshan G

1 reviews | Active since Feb 2011

19 Dec 2023, 16:33

Makro online is the worst

Purchased online. Item wasn't suited for me. Returned item via the online return process. It was noted a refund would take 7 to 13 days. It's been 16 days and when I call in they say they will escalate the matter and once they review.... It will take 7-13days. Nothings happened at all since I've returned the item.

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Replies (1)
LG
Loreshan G's update20 Dec 2023, 12:02
Reviewer Update
This robotic textbook reply has no substance because the words sound nice and it's critical to psychologically manipulate the consumer into believing you actually give a daym. However, nothing has been done. Nothing nothing nothing nothing has been done. Guess what you did ? You rep**** on here. What actually happened? Why don't you jus process the refund. As simple as that
So much effort has gone into this hello Peter response. But, what have you done about the situation? Nothing. At all. What reply will you give me now ? That you "escalated" the matter ? What does that mean? A fancy term for "we forgot you exist and don't give a f@#£& ".