Makro online is not worth your time and data

Makro online is possibly the WORST online shopping platform. In the past month, I have placed 3(three) online orders and each one has had part of the order cancelled. What is the point of advertising products online if they cannot provide. The products were not out of the ordinary- stay soft, floor oscillating fans and five roses macha and chai latte. Great business model. Collect cash, earn interest and refund 3 weeks later. This is beyond ridiculous