1 reviews | Active since Jul 2013
MAKRO ONLINE IS NO GO, SIMPHIWE GAMA WILL GIVE YOU A SHINING BAD SERIVICE
I Purchased a fridge at makro In Jan 2025, logged a return within their 14 days return time, Can i just say till today i have called Makro every week ever since and no win.
Simphiwe Gama with the rest of his team, very good at his Job asked for pictures of the fridge which i sent mind you the fridge is still in the box. SIMPHIWE GAMA WENT ON TO SAY DECLINED, gold star for him.
I was given hope at every call i made but minute i hung up, nothing happened. I am stuck with Two fridges one of which i dont need.
Went to Makro woodmead to see if they can assist by coming to fetch the fridge and they told me i must take my issues to online. no win there.
Stay away from Makro online, Bad service on returns, the whole team is of no help.
The response I got from Simphiwe you mean or there’s another one.
Show me in your policy where you don’t take back returns. I realised the fridge was small and I immediately bought another one. The fridge is still in my leaving room inside its box never used or even plugged.
Tell me what to do with this fridge that does not involve me spending more money?
I just want my money and space back and never use Makro again.
The response I got from Simphiwe you mean or there’s another one.
Show me in your policy where you don’t take back returns. I realised the fridge was small and I immediately bought another one. The fridge is still in my leaving room inside its box never used or even plugged.
Tell me what to do with this fridge that does not involve me spending more money?
I just want my money and space back and never use Makro again.